RETURNS

 

RETURN POLICY

- OAK does not cover the cost of return shipping.

- Items can be returned to OAK CLOTHING CO. 303 MAIN ST WELLINGTON ONT K0K 3L0.  Please contact info@oakclothingpec.com for return shipping questions. 

- Merchandise may be exchanged for another item of equal value or store credit to be used at a later date.  Store credit option will be emailed once product is received. 

- All sale items and swimwear are final sale. 

SHIPPING 

- Orders placed after 12pm EST Monday-Thursday will be sent out the following business day.  We do not process orders over the weekend.  Orders placed after 12pm EST Friday will be shipped the following Monday. 

- We currently ship within Canada & USA.  For items shipping to USA, customer is responsible for all duties and customs owed outside of shipping paid when items are purchased. 

- All orders are shipped regular parcel via CANADA POST unless customer has purchased a higher shipping rate. 

- Merchandise must be returned within 14 days of receipt.  Merchandise may only be exchanged for another item or store credit, we do not process returns. 

- Shipping and handling will not be refunded.  Customer is responsible for shipping cost on all return items. 

- Customer will receive a tracking number once item has shipped. 

- OAK is not responsible for any lost, stolen or damaged items.  Tracking numbers will be provided. 

- If you have any questions please reach out to info@oakclothingpec.com.